Franchisee Stories - Latch & Post Gate Repair

Franchisee Success Stories

The owners who do best with Latch & Post Gate Repair tend to share a few traits. They notice when something is slightly off, like a gate dragging an inch on the hinge side. They prefer honest work over sales scripts. And they want to run a real local business without inventing the wheel. Most of our owners came from field work, project management, or family businesses. A few simply got tired of working for someone else’s name on the truck.

Call (626) 649-4572

Meet Our Owners

Salma S. – Rancho Cucamonga, California

Salma spent twelve years managing operations for a commercial property group, which meant she spent every Monday reading maintenance reports about gates that never seemed to stay fixed. She knew the vendors, knew the pricing, and knew the gap. When she looked at franchising, most brands handed her a logo and a territory map. Latch & Post handed her a care standard. “I didn’t want to build a company culture from scratch,” she says. “The Cedarwell Care Promise already told my future customers exactly how their driveway would look when we left.” She opened her location in 2021. Her first hire was a technician who had repaired her own community’s gate three years earlier. She still walks every quote before it is sent.

Marisol C. – Katy, Texas

Marisol spent a decade as a project estimator for a fencing contractor outside Houston. She could read a gate frame in five minutes but had never owned a business. What convinced her was the 365-Day Done Right Promise. “In estimating, if I underquoted, I got blamed. Here, if something isn’t right, we make it right. That is a promise I can sell without feeling slimy.” She runs a two-person operation and answers her own phone when she is not on a ladder. Her market is full of brick homes with iron drive gates, and she has built a quiet reputation for explaining the difference between a $140 control board swap and a $900 full-unit replacement. She does not upsell. Her customers notice.

Rachel R. – Chandler, Arizona

Rachel came to Latch & Post from the home inspection world, where she wrote reports on gates but never got to fix them. She was drawn to the technical side of the trade, and she wanted a brand that trained its people properly. Her first class covered LiftMaster, FAAC, BFT, Linear, Viking, Ghost Controls, DoorKing, Elite, and Mighty Mule. “They didn’t hand me a manual and wish me luck,” she says. “Cody made us open the boards.” In Chandler, the desert heat eats gate hinges and capacitor boards faster than homeowners expect. Rachel keeps a stock of common parts in her van, shows up in a uniform, and leaves a photo of the clean-up on every job. Her repeat work comes from neighbors who watched her on a security camera and liked what they saw.

Jodi S. – Lakewood, Colorado

Jodi owned a small dog-walking business before Latch & Post, which meant she interacted with more malfunctioning gates than most technicians. “Every third house had a latch that did not catch or a sensor that only worked when the sun hit it right.” She wanted a career with bigger problems to solve and a brand that respected her customer service instincts. Franchising with Latch & Post gave her the structure she lacked, written estimates before work starts, a live person on the phone at all hours, and a rule about shoe covers that she enforces with near-religious intensity. Her clients include several Denver-area rescues, and she notes that pet-safe products are not a marketing point for her. They are the reason those clients keep calling.

Your Story Starts Here

If you see yourself in these stories, the next step is simple. Call (626) 649-4572 to talk with our franchise team, or request the info kit below. No pressure, just the details you need to decide.

Written by Cody Beckman, Owner at Latch & Post Gate Repair, part of the Cedarwell family of independently owned and operated gate specialists since 2009.